Security incident
- Burglaries
- Robberies
- Assaults on staff
- Criminal damage
- Staff theft
- Cash loss
- Shoplifting
- Fraud
Large companies had shrinkage rates that were 18% lower than smaller retailers Percentage of losses caused by:
| Small Retailers | Multiples | Large Multiples | |
| Employees | 20% | 29% | 36% |
| Customers | 54% | 47% | 37% |
| Vendors | 10% | 8% | 10% |
| Administration | 16% | 16% | 17% |
| 100% | 100% | 100% |
The National Survey of Retail Crime and Security found that total shrinkage was equivalent to 24.1% of retail profit.
